Angry motorists hits out after wheel is wrecked in pothole nightmare

editorial image

A FURIOUS motorist whose car wheel BUCKLED after hitting a crater in the middle of a road has hit out after council insurers rejected her claim for compensation.

Danielle Docherty was on her way to work on a rainy, dark winter’s night when her car collided with the gaping pothole – which was filled with water and almost undetectable.

The 27-year-old was left shell-shocked when her wheel buckled in the accident in Bencloich Crescent, Lennoxtown, despite the fact that she was only travelling at around 20mph.

Luckily, police were on hand and helped the stricken motorist to replace her wheel.

Danielle told the Herald: “I was driving to work at about 9.15pm and it was absolutely lashing with rain. The pothole was a substantial size, but it was filled with water and pitch black.

“Besides, there was no way for me to miss it because there was a car on the other side of the road. The pothole was almost three inches deep and half the road across.

“The tyre just went sideways – the whole car went lopsided. I was really shocked.”

After the incident on January 7, Danielle had to pay £90 to replace the wheel and submitted a claim for compensation to East Dunbartonshire Council.

However, last week she received a letter from the authority’s insurers rejecting responsibility.

Danielle said: “I’m really frustrated – £90 is a big difference to my wage.”

To add insult to injury, the pothole on Bencloich Crescent has not been fixed permanently and the patch is starting to come apart.

Diane Campbell, director of governance and regulation for East Dunbartonshire, said: “The council has a legal duty to maintain its roads and is liable to pay compensation if damage is caused by council negligence.

“Our insurance team passed all the relevant information, including submissions from Ms Docherty, details of road safety inspections and an incident report from our roads services department to our insurers for assessment.

“It is our insurer’s view that the council did not act negligently in this case.”

In a letter to Danielle, the insurers expressed sympathy but insisted: “At the last inspection before this incident no defects were discovered. It was not known that a defect had since developed.”

* Have you got a story, picture or comment? E-mail kirkyherald@jnscotland.co.uk

Alternatively you can call the newsdesk 0141 775 0040, find us on Facebook or visit us on Twitter

Or you can log in below and have you say on the site...