Award for efforts to hang 
up on the nuisance callers

Tranding Standards award

Tranding Standards award

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East Dunbartonshire Council has been recognised for its efforts to protect vulnerable residents from nuisance and scam callers.

The local trading standards team was handed a national award for its work alongside fellow council teams in Angus and East Renfrewshire.

The three-part project — known as Call Blockers — became the first in the UK to use diversion technology to tackle a problem faced by thousands of people every day.

The group edged out 
competition from 10 other local authority partnerships from across the UK.

They picked up the Association for Public Service Excellence Award in the ‘best public/public partnership’ category.

Council Leader Rhondda Geekie praised the local initiative for addressing the impact of ‘unsettling’ cold callers on the line.

She said: “What a great result for a really great project that has made such a positive difference to the lives of 
so many local people.

“We piloted this technology last year and it was hugely successful.”

The trading standards team is available for support at any time.

Any elderly or vulnerable residents can contact the trading standards team on 0141 578 8813 for more information or to arrange a free trial.

The top team are pictured above with their award.