Award for efforts to hang up on the nuisance callers

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East Dunbartonshire Council has been recognised for its efforts to protect vulnerable residents from nuisance and scam callers.

The local trading standards team was handed a national award for its work alongside fellow council teams in Angus and East Renfrewshire.

The tripartite project — known as Call Blockers — became the first in the UK to use diversion technology to tackle a problem faced by thousands of people every day.

East Dunbartonshire Council’s Trading Standards Team has received a top national award for its work to protect older and vulnerable people from nuisance and scam callers.

The group edged out competition from ten other local authority partnerships from across the UK to pick up the Association for Public Service Excellence Award in the ‘best public/public partnership’ category.

Council Leader Rhondda Geekie praised the local initiative for addressing the impact of ‘unsettling’ cold callers.

She said: “What a great result for a really great project that has made such a positive difference to the lives of so many local people.

“We piloted this technology last year and it was hugely successful.”

Any elderly or vulnerable residents can contact the trading standards team on 0141 578 8813 for more information or to arrange a free trial.