Row over “missing” Facebook comments

The traffic road trial at Catherine Street has sparked protest
The traffic road trial at Catherine Street has sparked protest

A row has broken out over “missing” comments on 
Facebook relating to the road traffic trial at Catherine Street junction.

Campaigners accused East Dunbartonshire Council of deleting their posts complaining about the scheme.

But the council denied 
wiping their comments – and has put the blame squarely on Facebook.

Kirkintilloch resident Andy Lenihan, who set up an online petition against the road trial which now has hundreds of signatures, voiced his concern on a general post on the council’s Facebook page.

He said: “You deleted all the posts in reference to the Catherine Street Junction Road Trials from your page that had over 80 comments.

“Plus we are still waiting to hearing a reply from EDC after emailing the Signatures of over 500 local people that want the trial stopped.”

The council agreed that a post by them seeking comments on the trial and a link to a similar scheme in England could no longer be seen by the public.

But Thomas Glen, Director of Development and Regeneration, said: “At no point did we delete any comments in relation to Catherine Street on the council’s Facebook page unless they contained offensive language.

“The matter seems to be an ongoing issue for Facebook.”

He added: “East Dunbartonshire Council was contacted by the website change.org in relation to the Catherine Street petition on August 31.

“The petition process is now underway and we will be in touch with Mr Lenihan in due course.

“We would like to thank everyone who has taken the time to give feedback on the Catherine Street trial.

“Please be assured that all comments - whether they have been made in writing, orally or electronically - will be taken into account.

“We are currently welcoming all views on the Catherine Street Trial, which will help to shape future proposals for the area.

“The online survey ends on September 18 2014.

“The Council welcomes comments and messages via social media, but please be aware that any containing inappropriate language are automatically filtered

out.

“Any past posts which are not displaying on the Council’s Timeline is due to a fault with Facebook – there is a widespread issue currently ongoing,

affecting a number of users – and is therefore Facebook’s responsibility.

“The Council is liaising with Facebook to address the issue and hopes it will be resolved soon.”

The trial at Catherine Street, in Kirkintilloch town centre, started on Monday, August 11.

Carriageways were narrowed, traffic lights deactivated, railings removed and green pedestrian crossing points painted on the road surface.

The Herald was inundated with complaints from drivers and pedestrians who slammed the scheme as “badly thought out” and “downright dangerous”.