Scottish Water is urging householders and businesses to follow its simple winter code to protect their pipes and keep the water running smoothly during spells of extreme cold weather.
The Scottish Water winter campaign recommends a three-point guide to avoid burst pipes - heat, insulate and protect.
Firstly, warmth offers the best protection against frozen pipes, so leave your heating on. If you are going away, ensure someone can visit regularly to check for problems. If the property is vacant, turn off the water supply and drain the system.
Secondly, ensure your water tank is fitted with an insulation jacket or wrapped with suitable insulation material. Water pipes, tanks or toilet cisterns in unheated outbuildings or exposed places should also be insulated. If not in use over winter, have them drained.
Finally, dripping water increases the risk of freezing, so repair any leaks at taps or valves as soon as possible. Also reduce draughts, which can cause frozen pipework, by fitting draught excluders on doors and windows.
The campaign is being supported by an information leaflet with advice on preventing burt pipes and what to do if the worst happens - available to download from www.scottishwater.co.uk